Wednesday, December 12, 2007
Sunday, December 09, 2007
8 different types of personalities
The art of persuasion and selling.. extracted from Nido Qubein article.
1. The Baulkers. Indecisive people. Cant make up their mind. Takes lots of patience to deal with such people. Squeezed, you will be forced to ask "What would keep you from signing the agreement letter today?"
2. The Talkers. Control and pull them back by asking questions to which they can answer Yes or No.
3. The Clams. Keep the conversation with questions to make them talk. Ask for advice or for their opinions.
4. The Sceptics. With cynics, use lots of raw data. Show proof statements and documentation. Keep getting agreements as u go along.
5. The Sarcastic Souls. Sometimes they are hard to take, but keep yr cool. Find out what's behind those sarcasms. Just laugh them off..
6. The Egotists. Resist temptation to tell them off. Feed their egos by asking their opinions and giving them compliments. Win them over by giving in on all minor issues.
7. The Bullies. They get their way by acting tough. Be nice but stand firm your ground. Dont run. Dont fight. Just stand.
8. The Timid Ones. Take it nice. Dont rush them. Concentrate on building their confidence.
Final words: Clients always do things for their own reasons - not yours. U need to give your client a strong benefit for acting promptly. Dont simply give discounts to get yr client to sign on. On contrary, yr client may think otherwise regarding yr abilities to deliver.. So, be professional and focus on fulfilling yr client needs, yr client's key benefit for buying immediately.
Lastly, someone said "Show people what they want most, and they will move heaven and earth to get it."
1. The Baulkers. Indecisive people. Cant make up their mind. Takes lots of patience to deal with such people. Squeezed, you will be forced to ask "What would keep you from signing the agreement letter today?"
2. The Talkers. Control and pull them back by asking questions to which they can answer Yes or No.
3. The Clams. Keep the conversation with questions to make them talk. Ask for advice or for their opinions.
4. The Sceptics. With cynics, use lots of raw data. Show proof statements and documentation. Keep getting agreements as u go along.
5. The Sarcastic Souls. Sometimes they are hard to take, but keep yr cool. Find out what's behind those sarcasms. Just laugh them off..
6. The Egotists. Resist temptation to tell them off. Feed their egos by asking their opinions and giving them compliments. Win them over by giving in on all minor issues.
7. The Bullies. They get their way by acting tough. Be nice but stand firm your ground. Dont run. Dont fight. Just stand.
8. The Timid Ones. Take it nice. Dont rush them. Concentrate on building their confidence.
Final words: Clients always do things for their own reasons - not yours. U need to give your client a strong benefit for acting promptly. Dont simply give discounts to get yr client to sign on. On contrary, yr client may think otherwise regarding yr abilities to deliver.. So, be professional and focus on fulfilling yr client needs, yr client's key benefit for buying immediately.
Lastly, someone said "Show people what they want most, and they will move heaven and earth to get it."
Saturday, December 08, 2007
a new beginning..
Heroes


I'm now addicted to the TV series
Heroes.. started renting from my nearby DVD store.. The show really brings me back to my childhood imagination where ordinary folks acquired superpower.. and save the world! ;-)The cast were great and i liked the fact that different races, cultures and places were featured. A true reflection of present times.
One very big downside though is that it keeps
repeating the earlier parts of the show in the beginning of each episode.. and it's quite long.. and thus rather irritating to wait or have to fast forward it.. Am i paying for that and the show is shortened due to that? Mmm.. i think that would not be wise of them..Anyway, cant wait to rent the 3rd DVD.. ;-)
Wednesday, December 05, 2007
Is this magic?
This is really interesting! Must try! ;-)
http://www.learnenglish.org.uk/games/magic-gopher-central.swf
http://www.learnenglish.org.uk/games/magic-gopher-central.swf
Monday, December 03, 2007
money, greed & good
i cant help but feeling a little down after talking to friends about the future.. everyone is busy creating a future which they think will make them happy. most talk about financial freedom, early retirement,.. most schemes required the participation of more friends to join in order to make you rich.. and i can see the changes in people after they embarked on this wealth journey..
must say that not all are bad.. though majority are still driven by greed.. worst, usually they think their way is the only way and expect u to follow them.. and their attitude change if u think otherwise..
i had to remind myself too. not to be stuck into this whirlpool. happiness is not about money. it's about contentment, love and passion. but money is good if u know how to use it wisely. and earn it wisely too.
i shall keep Buddha's words at heart while i walk the unchartered waters..
must say that not all are bad.. though majority are still driven by greed.. worst, usually they think their way is the only way and expect u to follow them.. and their attitude change if u think otherwise..
i had to remind myself too. not to be stuck into this whirlpool. happiness is not about money. it's about contentment, love and passion. but money is good if u know how to use it wisely. and earn it wisely too.
i shall keep Buddha's words at heart while i walk the unchartered waters..
Sunday, December 02, 2007
Saturday, December 01, 2007
BakinCow packaging..
Interesting talk..
this morning after accompanying my wife for her first time ever, 4 cakes deliveries in one day feat, we drove to Changi village for lunch. heard that one stall selling Nasi Lemak at the market is good.. true enough a long queue was there.. then there was this 60 yrs old man queuing in front of me started to chat with me.. he was friendly and we spoke about which Nasi Lemak stalls were good, then he shared that it was her daughter's good fren wedding at the hotel nearby.. then i shared that my wife just started her part-time baking biz.. and we talked about live, work and family.. all in all we spoke for 20 mins i think.. ;-)
When we reached our turn to place order, we bid farewell.. he even wished me all the best to fulfilling my dreams including my wife.. i wished him well too! ;-)
It was a very interesting conversation. i enjoyed it very much especially it was a nice stranger.. i sincerely wish him good health, happiness and quietly i wished i would meet this uncle again.. ;P
When we reached our turn to place order, we bid farewell.. he even wished me all the best to fulfilling my dreams including my wife.. i wished him well too! ;-)
It was a very interesting conversation. i enjoyed it very much especially it was a nice stranger.. i sincerely wish him good health, happiness and quietly i wished i would meet this uncle again.. ;P
Tofu Cheesecake (topped with Blueberries)
This is really delicious and 'healthy' some more! coz over more 60% is made of real tofu.. of course there's still real cheese used.. but i dont feel 'full' eating them.. tats wat one of our client said too.. Dont believe? order one and make believe! ;PLastly, not forgetting the blueberries toppings.. it totally complete the experience! i was never a cake lover.. but now i know what is good quality cakes are made of.. and taste like.. heehee.. thanks to my beloved wife.. I wish her all the best in your foodie adventure! Blessings.. ;-)
Thursday, November 29, 2007
Wednesday, November 28, 2007
happy days!
today, we are all very happy! why? coz since we launched our online baking biz on 1 Nov 2007, we've received over 21 orders! And some are from folks we dont know.. they surf, found us and ordered from us!Really glad that people like our cakes.. especially it's baked with love and care by my beloved wife. ;-)
To be frank, this is the best days of our lives! never felt so fulfilling in my life.. though we're not rich.. not yet.. but i'm contented. Let me have the spirit, wisdom & perseverance to carry on the good works/deeds as we build a better future for ourselves and for our friends as well. Blessings.
Toilet signs

our building's toilet had just been renovated.. and i happened to notice the toilet sign on the door.. the Men's toilet sign is a Leaf.. and that makes me wonder what women's one would be like.. Either a flower or thorns? Well, most guess it rite - it's a flower..
nevertheless, i'm still puzzled why men is represented by a leaf.. ;-)
Makan Kaki
Monday, November 26, 2007
Focus, Passion & Wisdom
For over 15 years, i've two key guiding principles for progressing in life. Today, after much consideration, i've decided to add another key principle. It's Wisdom.
So, now i've three principles of life - Focus, Passion & Wisdom.
ps. will share more in the future..
So, now i've three principles of life - Focus, Passion & Wisdom.
ps. will share more in the future..
Tuesday, November 20, 2007
3 H of life
i asked a successful individual today his secret of success. He gave me 3 H.
It stands for Hardwork, Humanity and Heart, a good heart that is.
Good for thoughts.
It stands for Hardwork, Humanity and Heart, a good heart that is.
Good for thoughts.
Monday, November 19, 2007
Saturday, November 17, 2007
About winning..
Many people thought that i like to win. But they were wrong. Maybe they were right abt me when i was in my 20's.. These days, i just like to enjoy the game. I still play 'serious' coz i like to challenge my mind.
So, in a nutshell, i dont like to win. But i like a good game! ;-)
So, in a nutshell, i dont like to win. But i like a good game! ;-)
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