- Attribute - function, feature, style
- Benefits - solving a problem, serving a need, or fulfilling a want
- Personality - like human characteristics people can identify with
- Values - if it's corporate brand, it's the corporate values
- Image - the look and feel.. aesthetics. the physical appearance.
- The art of marketing is the art of branding.
- Brand price premium you can charge is 10-20% today.. unlike early days of up to 50% were gone.
- Customer's attitude towards a brand can range from dislike, indifferent, slight preference to strong preference, to devotion.
- There was a book written on the fall of advertising and the rise of PR.
P - Publications
E - Events
N - News
C - Community Involvement
I - Identity tools
L - Lobbying
S - Social Investments
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